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How 77b7 Handles Your Personal Information

This Privacy Policy covers what data 77b7 collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use the lobby — and how we keep that data safe.

Account data protectionbKash, Nagad, Rocket wallet privacyCookie and device data clarityYour right to request or delete data
77b7 How 77b7 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. You can reach us through any of the channels below. We aim to respond to data-related requests within a reasonable timeframe and will confirm receipt when your request is logged.

Live Chat Open the live chat widget from any page in the lobby. Use it to raise a privacy question directly with a support agent during available hours.
Email Support Send your data request or privacy concern to our support email. Include your registered account phone number so we can locate your record quickly.
Account Help Page Log in to your account and navigate to the Help section. From there you can submit a formal data request or flag an account security concern.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply standard security measures to protect the personal and payment data linked to your 77b7 account. SSL encryption covers data in transit, and stored account records are access-controlled so only authorised team members can view them. Your payment details from bKash, Nagad and Rocket are used solely to process transactions — not shared externally. Cookie use, retention periods and third-party tools are detailed in the four points below.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand which parts of the lobby you visit. You can manage cookie preferences from your browser settings.

Data Retention

Account data is retained for as long as your account is active and for a period after closure as required by our internal compliance standards. You may request deletion after that window.

Payment Data Handling

Transaction records tied to bKash, Nagad and Rocket deposits and withdrawals are kept to verify account history. We do not store wallet PINs or full payment credentials.

Account Security Steps

Login to your account triggers an OTP to your registered phone number. If you notice unfamiliar login activity, contact support immediately and we will review the session log.

Privacy Policy — Questions We Get Asked

The questions below cover what most people want to know about their data on 77b7 — from what we collect to how you can ask us to remove it. If your question is not here, reach out via live chat or email and our team will respond directly.

We collect your name, phone number, email and the payment method you register — such as bKash, Nagad or Rocket. We also log device and session data automatically when you access the lobby.

We do not sell your personal data. Analytics tools on our pages may process anonymised usage data under their own terms. We name those tools in our cookie disclosure and update it when they change.

Log in to your account and go to the Help section, or send a request via our support email. Include your registered phone number and we will locate your record and respond within a reasonable period.

Yes. After your account is closed and the required retention window has passed, you can request full deletion. Contact support with your account details and we will process the request and confirm when it is done.

Payment transaction references are stored only to verify deposits and withdrawals. We do not store your wallet PINs or full payment credentials. SSL encryption protects all data in transit between your device and our servers.

We use session cookies for account login continuity and analytics cookies to understand lobby usage. You can manage or disable cookies in your browser settings, though some account functions may not work without session cookies active.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.